Returns & Exchanges

At KIMIRICA, we strive to ensure your complete satisfaction with every luxury personal care purchase. If you are not entirely happy with your order, our flexible return and exchange policy allows you to return eligible items within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack the Items

  Carefully place the unused products in their original packaging, ensuring all seals are intact and the invoice is included to prevent damage during transit.

• 3.
  Schedule Pickup

  Once your request is approved, we will arrange a complimentary courier pickup from your delivery address at a time convenient for you.

• 4.
  Quality Check & Refund

  After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.